Build a web site with Do It Yourself software, hosting and promotion - or we will do it for you at Web Gear International.com

The Live Help Messenger Hosted Service allows you to immediately add Live Help chat to your web site. Using our hosted solution there is no need for you to install any software on your web site. Simply you install the Windows application on all your operator PCs and add the Live Help HTML code to your HTML, ASP.NET, ColdFusion or PHP web pages. Using our Live Help customer service software you can enable your web site to provide 24/7 real-time support service for your customers, and increase your companies revenue.

The Live Help Messenger application allows your employees to easily chat with your web site visitors though a familiar Instant Messenger interface, rather than using a web-based administration.

Live Help Messenger Features

• Hosted Live Help Solution
• UTF-8 Language Pack Support
• Easily Accept Live Help Requests
• Exclusive Instant Messenger Design
• Online/Offline/Be Right Back Status
• Send Pre-typed Responses
• Send Links / Images / JavaScript
• Multiple Chat Windows
• Sound Alerts
• Unlimited Departments
• Visitor Statistics / Time Online
• Visitor Footprints / Path
• Visitor Referrer Information
• PUSH Links / URL's
• IP-Country Detection
• Customize Logos / Status Images
• Print Chat Transcripts
• Auto Save / Logged Transcripts

• View Daily Transcript History
• Settings / Logo Management
• Real-time Support Statistics
• Leave Offline Messages
• Offline Message Security Code
• Transfer Chats
• Guest Rating of Live Help Support
• Live Help Messenger Desktop Application
• Pending User Request Popups
• Browsing User Request Popups
• Login as Hidden Operator
• Operator to Operator Chats
• Customize Images
• Popup-Friendly Initiate Chat
• Typing Status Alerts
• View Operator Online/Offline Status
• Complimentary Software Upgrades

Start asking your web site visitors if they require assistance

Live Help allows your sales and technical support operators to ask your site visitors if they are enjoying their visit and would like to chat via Live Help. Using our popup friendly technology you are able to increase your product and service sales and overall customer satisfaction.

Live Help customer service software solution is developed taking into consideration feedback and feature requests received from customers. Due to this, Live Help contains a comprehensive feature-set that is completely useful and and meets your business needs.

Live Help is extremely easy to install on our web servers, everything required is PHP and a MySQL database. Our simple installation makes the Live Help installation a breeze. If you do experience any trouble with the Live Help installation then we will be most happy to assist you.

Certified for Windows Vista

Our Live Help Messenger Windows application is developed using the Microsoft .NET Framework and provides your Live Help operators with an easy to use application. The Live Help Messenger application is included with all of our Live Help Messenger hosted solution monthly plans.

The WGI Live Help Messenger Windows application is now officially Certified for Windows Vista. It is fully compatible with Windows Vista, Microsoft's newest Windows release that introduces dramatic improvements for business. Windows XP is also fully supported for those businesses that have not yet migrated to Windows Vista.

WGI Live Help was one of the first customer service software solutions to become Certified for Windows Vista - this details the commitment to the ongoing development of our Live Help Desk software.

Our Live Help Messenger software was independently tested to ensure that our software is fully compatible with Windows Vista. The Certified for Windows Vista achievement highlights the commitment to improving and innovating the WGI Live Help Messenger solution.

Certified for Windows Vista applications are tested to ensure that the solution adhere's to Microsoft's best practices and recommendations. This allows us to provide our customers with a quality, independently tested software solution.

Subscribe / Price List