Build a web site with Do It Yourself software, hosting and promotion - or we will do it for you at Web Gear International.com

Using our WGI Live Help software, you can enable your website to provide 24/7 real-time support services for your customers and increase your company's revenue.

The WGI Live Help Messenger application allows your employees to easily chat with your web site visitors using a familiar Instant Messenger interface rather than using a web-based administration.

Live Help operators are readily available to help your online browsing visitors with Live Help chat requests. Additionally, customers can be transferred between operators for different customer service needs. Our MySQL, PHP-based Live Help includes an extensive list of features which are described below:

• MySQL, PHP Live Help Solution
• UTF-8 Language Pack Support
• Easily Accept Live Help Requests
• Exclusive Instant Messenger Design
• Online/Offline/Be Right Back Status
• Send Pre-typed Responses
• Send Links / Images / JavaScript
• Unlimited Operators
• Multiple Chat Windows
• Sound Alerts
• Unlimited Departments
• Multiple Department Operators
• Visitor Statistics / Time Online
• Visitor Footprints / Path
• Visitor Referrer Information
• PUSH Links / URL's
• IP-Country Detection
• Customize Logos / Status Images
• Print Chat Transcripts

• Auto Save / Logged Transcripts
• View Daily Transcript History
• Settings / Logo Management
• Real-time Support Statistics
• Leave Offline Messages
• Simple Installation
• Transfer Chats
• Guest Rating of Live Help Support
• Live Help Messenger Desktop Application
• Pending User Request Popups
• Browsing User Request Popups
• Login as Hidden Operator
• Operator to Operator Chats
• Customize Images
• Popup-Friendly Initiated Chat
• PHP, MySQL Database Driven
• Typing Status Alerts
• View Operator Online/Offline Status
• Live Help Server Software Upgrades

Start asking your web site visitors if they require assistance

WGI Live Help allows your sales and technical support operators to ask questions to your site visitors such as: Are you enjoying your visit? or Are you experiencing any issues with your shopping cart?

Using our popup friendly technology, you are able to increase your product and service sales and overall customer satisfaction.

WGI Live Help software is developed with our clients in mind. We carefully consider all customer feedback which allows us to provide software that is useful and functional for all your business requirements.

.NET Connected Application / Certified for Windows Vista

Our WGI Live Help Messenger Windows application is developed using the Microsoft .NET Framework and provides your Live Help operators with an easy to use application. The Live Help Messenger application is included with the single domain and multiple domain licenses.

The Live Help Messenger Windows application is now officially Certified for Windows Vista and is fully compatible with Vista's improvements for business.

Subscribe / Price List