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You can see many features of the WGI Live Help Messenger application below.

Live Help Messenger Windows application

The Live Help Messenger application offers a fully functional Windows interface and provides extended functionality over using web-based Live Help solutions. Once you are subscribed, the Live Help Messenger application is available to download in the customer/download area at stardevelop.com.

Site Visitor's Live Help Window

The WGI Live Help Messenger Software will allow your web site visitors to chat to your Live Help operators without installing any additional software. The site visitor section of our Live Help system is developed using PHP, MySQL and JavaScript. By using these technologies, your site visitors are not required to install any additional software such as Java, ActiveX or Flash plug-ins. Your web site visitors can simply click the Live Help button on your web site and begin chatting with your operators.

...your site visitors do not install any software...
Your site visitors do not require any additional software to chat with your Live Help operators.

• Our Live Help software solution allows your visitors to chat directly with your operators through their web browser.

Completely Customizable

You can customize various parts of the Live Help site visitor window from within the Live Help Settings. Settings such as the Company Logo, Campaign Link/Logo, Online/Offline status images, and font type/size can be adjusted when logged into the Live Help Administration. In addition, you can customize the Live Help style sheets for advanced adjustments.

Highlighted below are the key sections that can be easily customized within the settings.

Customers are allowed to immediately receive Live Help support on your web site

Customers can print chat transcript for later reference

Customers can send smilies/emoticons

Logos, welcome messages, canned responses and commands can be customized by administration

Simple, stylish, efficient design ensures quick responses and overall success

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